‘Route Master’ – an introduction to delivering guided walks and tours


  • Creative engagement techniques and tools
  • The power of heritage ‘hooks’ and how to identify them 
  • Building confidence with public speaking and storytelling
  • Being aware of barriers to engagement, how to be inclusive and to respond to the needs of your audiences
  • Evaluating your tour experiences and how to improve your offer
  • How to cascade training and best practice to others

This workshop is an in-person event and will take place at a heritage venue in the UK (location to be confirmed). We will use the stories of the site to help guide team and individual activities.

If you are interested in hosting this event, we can deliver the workshop at your heritage venue or space – get in touch!

Our workshops are run by experienced staff at TDR Heritage. Find out more about us here www.tdrheritage.co.uk/about-us


The cost of this day-long online workshop is to be confirmed.


This event will be running on 7th July 2025. If you are interested in attending or would like more information, please use the contact form below to register your interest.

We can also provide your organisation, group or team with a ‘closed’ interactive workshop tailored to your own needs. This can be online or an ‘in person’ event at your heritage site as part of our training offer.

For any questions or information please contact gwendolen.powell@tdrheritage.co.uk or fill out the form below.


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TDR Heritage is a recognised IHBC training provider.